Resident Logistician - TS/SCI & Current CI Poly, Aurora, CO, Onsite

Resident Logistician - TS/SCI & Current CI Poly, Aurora, CO, Onsite

  

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE partner/customer office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.

We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here.

We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

   

Deliver reactive and proactive activities according to Service Level Agreement to ensure customer satisfaction and loyalty.

Provides direct post-sales systems on site technical support for reactive and proactive customers.

Each position maintains a high level of customer satisfaction by ensuring clear business and technical solution alignment, clarifying customer needs and ensuring that they are met.

Jobs are responsible for company Total Customer Experience as well as the revenue growth, profitability, and account retention.

Applies developed subject matter knowledge to solve common and complex business issues and recommends appropriate alternatives.

Works on problems of diverse complexity and scope.

May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.

Exercises independent judgment to identify and select a solution.

Ability to handle most unique situations.

May seek advice in order to make decisions on complex business issues.

US Citizenship required

Day Shift working onsite at a customer location in the Aurora, CO area  

Clearance required: Active TS/SCI clearance with a current CI poly

Responsibilities:


* The Resident Logistician will manage HPE-owned and Customer-owned spares inventory.


* Manage HPE-owned and Customer-owned spares for a large US Federal program in accordance with contractual SLAs - determine stocking levels and adjust as needed, ordering of spares to appropriate stocking levels, conduct regular inventory audits.

Potential for minimal travel to another site for inventory audit.


* Escalate resolution when delays occur with part replenishment to mutual benefit of HPE and the Customer.


* Integrate technical knowledge and business understanding to create.

solutions for customers.


* Proactively and reactively look for solutions to prevent problems from occurring in team/technology area.


* Apply company solutions to meet highly complex customer needs.


* Identify a...