Quality & Standards Leader - Practice Pillar

About Us

At Gresham Smith, we call it Genuine Ingenuity.

Our culture is the cornerstone of who we are, and our people are at the heart of everything we do.

United by our Core Purpose-to plan, design, and consult to create healthy and thriving communities-we deliver innovative solutions for life's essential infrastructure and institutions.

What sets us apart is our dedication to care for our people, our clients, and the places we call home.

We are more than a team of professionals-we're a community built on commitment, integrity, respect, and teamwork.

Why Gresham Smith?

When you join Gresham Smith, you're joining a place where you can connect and thrive.

Our employees consistently recognize us as a Best Place to Work because we go above and beyond to ensure that you feel valued, supported, and empowered.

About You

We're looking for someone who has:


* A bachelor's degree in engineering, architecture, or a related field


* 20 years of experience in the A/E/C industry


* Certification as a Professional Engineer, Registered Architect, Registered Interior Designer, or Project Management Professional (PMP)


* Demonstrated success as a Project Manager on a wide variety of project sizes and types


* Experience providing effective oversight, formal training, and supervision for practitioners


* Strong organizational, managerial, and interpersonal skills


* Ability to coach and mentor others effectively


* Behavioral awareness and the savvy to work productively with cross-functional teams and disciplines


* Willingness and ability to work primarily in an office environment with regular travel to Gresham Smith offices

Preferred Qualifications


* Familiarity with Project Management Institute (PMI) guidance for project management


* Experience implementing and overseeing firmwide programs


* Experience in a multi-discipline A/E firm or infrastructure organization


* Construction management experience

About the Role

As the Quality & Standards, you will:


* Lead development of firm-wide Quality training materials across all eight markets, including in-person classes, web-based lunch and learns, and virtual self-led learning through The Learning Center


* Collaborate with the Project Management Leader on topics spanning the Project Delivery Excellence (PDE) Pillar

Develop and deliver multi-day Essential Skills Training workshops and virtual self-directed learning programs

Develop and implement new Quality Management System (QMS) procedures addressing critical project delivery activities

Monitor adherence to QMS through project reviews, virtual meetings, and mentoring

Maintain Key Performance Indicators (KPIs) for Project Executives, Managers, Professionals, and Assistant Project Managers in quality, team relationships, client satisfaction, and financial performance


* Maintain employee portal resources on SharePoint, including online libraries of QMS documents, design materials, pre...