Bell/Luggage Attendant

About Us

Surround yourself with modern comforts at the San Diego Marriott La Jolla.

Our stylish hotel positions you near dazzling destinations including La Jolla Shores, Birch Aquarium, the University of California, San Diego and the beautiful Westfield UTC shopping mall.

The San Diego Trolley line has been extended North and now stops right outside our hotel for commuting.

Our associates enjoy daily free meals in our spacious associate cafeteria, and a monthly Town Hall/luncheon in our ballroom with special delights from our Chef and games and prizes.

We also offer free parking on site and hotel discounts with all Marriott brands worldwide.

Join our commitment to our community with one of our monthly volunteer activities throughout the city.

Come see us today to learn more!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Deliver exceptional hospitality by warmly welcoming guests, assisting with luggage, and creating memorable first and last impressions.

This role plays a key part in driving guest satisfaction while contributing to a positive team culture through professionalism, teamwork, and a service-first mindset.

Always committed to providing outstanding service and elevating the overall guest experience.

Rate of Pay: $17.25 per hour (tip eligible)

Essential Duties and Responsibilities

The following are specific contributions that must be developed during the training program in order to successfully complete the program and be placed in a hotel with or without reasonable accommodation:

• Show guests to room assisting with their luggage.

• Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions.

• Check luggage for hotel guests both for day and overnight.

• Maintain the designated station in the lobby, standing alert to be easily summoned for fronts.

• Open doors and greet guests in a friendly and courteous manner.

• Maintain the cleanliness of the bell stand, lobby, and baggage room.

Keep lobby door and windows clean when not busy with guests.

• Post the daily events board and entertainment board in the lobby.

• Maintain an open communication line through all shifts by proper use of intershift log.

• Deliver messages and valet to guest rooms.

• Perform pick-ups and drop-offs at the airport for the guests in a timely and friendly manner and inspect vehicles.

• May perform the duties of a valet as required.

• Assist front desk with key inventory twice weekly.

• Comply ...