Restaurant General Manager

About Us

Located on the iconic Sunset Strip, The Sun Rose West Hollywood is a newly rebranded, independent, award-winning hotel and a proud member of Preferred Hotels & Resorts.

The property features 149 guest rooms and suites, a signature rooftop poolside restaurant by Wolfgang Puck, a full-service spa, and an intimate live music venue.

Set on the former House of Blues site, The Sun Rose is writing its next great chapter with a guest experience rooted in design, cultural expression, and a strong sense of place.

Delivering an experience that's magnetic, quietly bold, and unmistakably West Hollywood.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Plan and manage the Restaurant and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals reporting to the Director of Food & Beverage.

Essential Duties and Responsibilities


* Manage the human resources within the division.

Direct and oversee recruitment and development of employees.


* Develop, recommend, implement, and manage the division's annual budget, business/marketing plan, forecast and objectives to meet/exceed management expectations.


* Implement and manage all company programs to ensure compliance with SOPs; to include safety and sanitary regulations, and all federal, state, and local regulations to ensure optimal levels of quality service and hospitality are provided to the guests.


* Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations, and presentations within corporate guidelines to capture more in-house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives.


* Manage the maintenance/sanitation of the food and beverage areas and equipment in the hotel to protect the asset.


* Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality.


* Perform any other job-related duties as assigned.

Qualifications and Skills


* At least five years of management experience in Food and Beverage operations.


* Bachelor's degree preferred.


* Hotel experience preferred.


* Advanced knowledge of the principles and practices within the food and beverage hospitality profession.


* Ability to study, analyze and interpret complex situations.


* Ability to s...