Project Specialist

Description

The Project Specialist provides operational and project support across core systems, onboarding, data management, and employee engagement activities.

This role coordinates day-to-day execution, maintains accuracy and compliance, and supports cross-functional initiatives that keep the organization running effectively.

Success requires strong organization, follow-through, and the ability to manage multiple priorities while working with internal teams and external partners.

Key Responsibilities


* Administer and maintain Therap web-based services, ensuring data accuracy, compliance, and consistent system use.


* Serve as backup support for Therap document review and compliance monitoring.


* Lead New Employee Orientation (NEO) for Therap systems, including initial training and ongoing user support.


* Support the development and maintenance of community partnerships across the greater Birmingham area and surrounding counties.


* Coordinate and execute employee appreciation initiatives and organizational events.


* Collect, track, and enter data to support accreditation, audits, and organizational reporting.


* Maintain and regularly update internal contact lists, directories, and system records.


* Collaborate with internal departments to support operational needs and project-based work.


* Identify process gaps and recommend improvements to increase efficiency and consistency.


* Perform other duties as assigned in support of organizational objectives.

Requirements



* Bachelor's degree in Business Administration, Human Services, or a related field, or equivalent experience.


* Experience working with electronic documentation or case management systems (Therap preferred).


* Strong organizational, time management, and prioritization skills.


* High attention to detail and commitment to accuracy and compliance.


* Clear written and verbal communication skills.


* Proficiency with Microsoft Office and data management tools.


* Ability to work independently while maintaining strong collaboration with teams.

Preferred Qualifications


* Experience in healthcare, human services, or regulated environments.


* Prior involvement in onboarding, training, or system administration.


* Experience supporting audits, accreditation, or compliance activities.


* Familiarity with community outreach or partnership coordination.

Core Competencies


* Accountability and follow-through


* Sound judgment and discretion


* Process orientation and documentation discipline


* Ability to manage competing deadlines


* Professional collaboration with internal and external stakeholders

Work Environment and Expectations

This is a hybrid role combining in-office and remote work.

Regular on-site presence is required for team collaboration, onboarding activities, and employee engagement events.

Occasional local travel within the greater Birmingham area and su...