Insurance Platform Engineer

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Serves as a Technical Specialist for the Duck Creek Suite responsible for designs, configuration, and extension of Duck Creek applications (Policy, Billing, Claims) to deliver compliant, scalable insurance products and workflows.

Work closely with product managers, business analysts, QA, and integration teams to implement rules, forms, transactions, and APIs, and to integrate Duck Creek with external ecosystems using open standards and Duck Creek Anywhere patterns with Duck Creek best practices.

The selected candidate will be required to work a hybrid schedule (3 days in office/2 remote) out of our Dallas, TX, or Cincinnati, OH office.

No relocation assistance is being offered with this role.

Key Accountabilities/Deliverables:


*  Configure Duck Creek product models (lines/coverages/underwriting/rating/forms) to meet business requirements and regulatory needs.


* Build and customize TransACT events, custom server requests, and product behaviors for key policy lifecycle transactions (quote, issue, endorse, renew, cancel).


*  Write, test, and optimize Duck Creek rules to automate underwriting decisions and pricing calculations.


* Build and customize forms and document outputs using Duck Creek forms capabilities (e.g., XML/XSLT patterns) and ensure correctness for declarations/endorsements


* Design and implement integrations between Duck Creek and external systems (rating engines, claims vendors, finance/GL, document management, data platforms).


*  Manage and optimize Duck Creek SQL database objects and operational jobs (batch processes, data fixes, and environment support).


* Produce unit/integration tests, collaborate with QA on automation strategy, and ensure high-quality releases with low defect leakage.


*  Participate in design decisions for maintainability, performance, and scalability, conduct peer reviews and mentor junior developers.


* Other duties as assigned.

Technical Knowledge and Understanding:


* Strong collaboration with business users, testers, and vendor teams.


* Ability to build and customize forms, transact events, custom server requests, and APIs in Duck Creek implementations.


* Strong understanding of insurance workflows (policy lifecycle, rating/underwriting, billing events, claims fundamentals).


* Proficiency with SQL/SQL Server, including schema understanding, objects/jobs, and performance troubleshooting in Duck Creek contexts.


* Working knowledge of XML/XSLT/HTML used in common Duck Creek customization and document generation patterns

Experience required:


* Bachelor’s Degree in Information Technology or related discipline


* 5+ years of Duck Creek Policy experience (Author, Studio, Forms, Integrations).


* Proven experience leading configuration or enhancement efforts for multiple insurance products.


* Hands-on experience with Duck Creek suite delivery (Policy/Billing/Claims) and associated tooling (e.g....