Creative Operations Manager

Your Job

We are seeking a Creative Operations Manager to oversee the scope, schedule, resources, and costs of marketing initiatives-including branding collateral and campaigns, websites, video production, and more-from inception through completion.

Within the Creative Operations team, this individual will engage with various stakeholders, help drive efficiency by optimizing workflows and processes and support cross-team collaboration and communication.

The ideal candidate will demonstrate exceptional attention to detail, adaptability, prioritization skills, risk management capabilities, and effective communication in a dynamic and creative work environment.

Our Team

Koch Communications and Marketing (KCM) creates value through effective communication and global marketing for Koch and its companies.

Largely based in Wichita, Kansas, we also have teammates and businesses located in Atlanta, Georgia, and across the globe.

Our collaborative team includes strategic communication and digital marketing professionals, designers, copywriters, video professionals, web developers, project managers and more.

Here, you are encouraged to use and grow your skills in ways that are personally fulfilling and mutually beneficial for you, our customers, communities, businesses and partners.

What You Will Do

This role is responsible for helping to inform strategy and drive operational improvements across Koch Communications & Marketing (KCM) while advancing projects in a creative marketing environment as efficiently as possible.

Alongside KCM's Creative Operations team, you will facilitate work through ensuring clear objectives, clarifying and enforcing processes, allocating resources efficiently, and communicating with multiple parties and stakeholders.



* Oversee creative projects from intake through delivery, ensuring clear scope, timelines, resourcing, and risk management.


* Improve efficiency and transparency by standardizing workflows, briefs, and reporting practices.


* Serve as a Workfront subject-matter expert, driving platform adoption, optimization, and reporting maturity.


* Use data and insights to inform forecasting, resourcing, and operational decisions.


* Partner with the Director of Creative Operations and Video to inform process improvements across KCM

Who You Are (Basic Qualifications)



* Experience in a similar role within a marketing agency (or an in-house agency), balancing strategic thinking with hands-on execution


* Working experience within Adobe Workfront's work management system (project management, billing, and/or reporting)


* Superior organizational skills, a solutions-oriented mindset, and strong interpersonal communication skills


* Experience successfully leading multiple complex projects simultaneously under time/budget constraints


* Demonstrated experience related to websites, video production, and marketing campaigns

What Will Put You Ahead


* Workfront Admin Experience

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