Senior Technical Services Manager

Senior Technical Services Manager

The Senior Technical Services Manager role will provide industry leading technical services that support the business objectives within the scope of cheese and cheese powder processing for the Spencer, WI Dairy Facility.

The primary purpose of this role is to reduce processing variation, drive operational effectiveness and innovation through process control technology improvements, increase cost competitiveness in addition to complying with the highest quality, safety, and environmental regulations and goals.

The position requires an expert level of responsibility.

Hours:Spencer plant is a 24/5 operation.Off Shift hours may be required as needed.

This role will address causes of variation:


* Develop and continually improve strategy for addressing specific key process improvements across the Spencer, WI facility.


* Assess specific causes of variation to drive consistency, reliability, capacity expansion, cost reduction, and risk mitigation opportunities.

This role will utilize industry's leading resources:


* Identify world-class technologies and drive best practices.


* Solidify relationships / partnerships with key internal partners and outside vendors.

This role will lead/coordinate Controls Engineering and Process Engineering functions:


* Manage activity prioritization and all project tracking for process improvements


* Manage maintenance of and continuous improvement of plant control systems


* Lead efforts to drive cost to serve project creation and completion.


* This role will have 4 salaried direct reports

This role will align operations capabilities to business objectives:


* Identify and prioritize resolution of operational problems.


* Coordinate plant technical solutions and associated resources needed.


* Assist coordination of project start-ups.


* Assist Engineering in plant/project design updates.


* Collaborate and partner with R &D on product trials and developments

This role will drive asset effectiveness through common standards and training:


* Partner with Maintenance manager in developing and implementing electrical and controls training for maintenance techs


* Drive implementation and adoption of key controls and technology standards

Experience-Education (Required):


* Degree major required: BS Engineering or Technical/Science discipline (Mechanical, Industrial, and Chemical)


* Required experience: 7+ years' experience in Food/Dairy Manufacturing including 3 years' technical experience and production leadership or 10 years of experience in Food /Dairy Manufacturing with 5 years of technical and production leadership in lieu of Bachelor's Degree


* Intermediate level proficiency with Microsoft Office suite including Word, Excel, PowerPoint, and SharePoint preferred; as well as aptitude to learn specialized programs.

Experience-Education (Preferred):


* A Master's degree is preferred.


* Dairy a...