Nemours Health Informatics and Technology (NHI&T) Associate Analyst or Analyst (Clinical Apps-Bedsid

Nemours Children's Health is seeking a Nemours Health Informatics and Technology (NHI&T) Associate Analyst or Analyst (Clinical Apps-Bedside), Full-Time, to join our team in Jacksonville, Florida

Ideal candidate will have the following experience:


* Provide advanced support for enterprise applications, platforms, and infrastructure systems


* Monitor system performance, availability, and reliability


* Troubleshoot and resolve complex system issues across servers, networks, and application


* Coordinate testing, validation, and production releases


* Optimize systems for performance, scalability, and maintainability

This is a hybrid position (both onsite and remote).



*Position will be determined according to experience level.

NHI&T Associate Analyst

Associate Analysts are responsible for providing direct support to end users in efficiently and accurately utilizing NHI&T applications, technology, and electronic medical records.

Associate Analysts participate in building, testing and validating of new functionality and engaging in custom configuration activities.

Associate Analysts perform in-depth analyses of workflows, data collection, report details and other technical issues associated with clinical applications.

The Associate Analyst should have the ability to recognize opportunities for process improvement and optimization activities designed to create more knowledgeable end users.

The role of this position includes acting as a change agent, educator and resource in advancing the strategic mission of Nemours, while advancing knowledge and avoidance of data and systems integrity risks.

Associate Analyst Job Requirements:


* Associate's Degree required.


* Internal candidates only: Equivalent work experience may be considered for internal candidates in lieu of education requirements.


* Minimum of one (1) to three (3) years experience required.


* Minimum of one (1) year experience in a healthcare setting preferred.


* Prior Nursing, Clinical experience, Healthcare Operation or IT experience preferred.

Business/Application systems Implementation and Support experience preferred.


* If an RN or other Clinical Provider must maintain that license.


* Achieve and maintain one or more application specific certifications in accordance with vendor requirements required.

Certification in Epic module or relevant bedside technologies as required to support the application is required after hire.


* Strong software and application knowledge.


* Prior Electronic Health Record and Clinical experience.

NHI&T Analyst

Analysts collaborate with senior management to plan, implement, and evaluate the effectiveness of systems and services.

Identifies and coordinates system updates, changes, and enhancements to support clinical information and meet business needs while maintaining system and data integrity.

Facilitate the installation and implementation of hardware equipment between IT, patient care...