Product Director - Event & Engagement - Executive Director

As an Executive Director of Event Services on the Product Experience (PX) Global Banking & Payments Core Services Team, you will lead the strategic vision, development, and delivery of innovative event and engagement solutions.

You will partner across a highly matrixed organization to drive business outcomes, enhance user experiences, and support the diverse needs of front office, marketing, and event planning teams.

Job Responsibilities


* Own and lead the Event Services roadmap and book of work, aligning priorities to business outcomes, dependencies, and timelines


* Lead and mentor a team of Product Managers fostering shared ownership and high performance


* Manage a product team supporting multiple personas-including front office, marketing, and event planners-by understanding their needs and pain points, and tailoring solutions accordingly


* Collaborate with Sales, Event Planners, Marketing, Tech and UX, content designers, and product teams to build best-in-class experiences, facilitate discovery sessions, reimagine processes, and set strategic transformation targets and drive go-to-market strategies and successful launches


* Drive cross-functional collaboration across CIB product teams, business lines, core services, technology, design, marketing, events, controls, and data functions to deliver integrated solutions


* Oversee backlog management, story creation, and sprint prioritization for a global technology team, working closely with technology leadership


* Manage stakeholder relationships with senior leaders, providing regular product updates, preparing executive-level presentations and demos, and clearly communicating progress, risks, and dependencies


* Thrive in a highly matrixed organization, effectively partnering across multiple teams and functions to achieve shared goals

Required qualifications, capabilities & skills


* 10+ years of experience in product ownership or product management in enterprise/B2B settings, with hands-on agile execution (Scrum/Kanban), strong story writing, and backlog management skills


* 5 years of experience managing distributed or non-co-located teams


* Proven leadership in driving cross-functional initiatives, influencing senior leadership, and driving measurable business outcomes


* Excellent collaboration skills with technology, product, design teams and executive stakeholders


* Experience defining platform requirements for complex, global organizations and creating go to market strategies for multiple personas and lines of business


* Strategic thinking, strong analytical and problem-solving abilities, and comfort making data-driven trade-offs and setting measurable success criteria


* Excellent communication and stakeholder management skills; confident presenting to senior audiences, simplifying complex topics, and partnering effectively with Risk, Legal, and Controls


* Detail-oriented, highly organized, and able to manage m...