Senior Manager Rate Management

JOB DESCRIPTION

As a Senior Manager, Rate Management, you'll drive innovation, foster continuous improvement, and ensure our rating systems deliver accuracy and value every day.

If you thrive in a collaborative environment that values expertise, teamwork, and a relentless pursuit of excellence, you'll find the challenge and support you need to advance your career while making a measurable impact on our business.

NA Legal and Compliance (L&C) - Philosophy and Culture Statement: L&C is committed to providing best-in-class legal and compliance services to our business partners.

L&C emphasizes teamwork, expertise, and a "can-do" attitude.

Operating as a best-in-class organization requires a commitment to constant improvement and an on-going commitment to adding value - every day, by every team member.

The group takes pride in delivering consistent customer satisfaction, advancing self-development among team members, participating in company and team initiatives - all with a focus on superior execution.

The ideal candidate will sit in our Philadelphia, PA office.

Major Duties and Responsibilities:


* Manage a team of Rate Analysts responsible for maintaining rating engines across multiple insurance lines-including Workers Compensation, Commercial Automobile, and General Liability-using Ratabase Next Generation.


* Oversee the design, creation, and implementation of rates and rating rules (algorithms) using Ratabase, which interfaces with various systems.


* Ensure information contained in Ratabase and the rating results it provides, is compliant with company rate and rule filings.


* Develop automated processes for creation and ongoing maintenance of test cases used for Ratabase and the systems/applications that Ratabase interfaces with.


* Remain current with Ratabase functionality and new enhancements to ensure the team maximizes database capabilities.


* Develop and maintain training programs for Ratabase, specific to lines of business supported, and train others on maintenance and development utilizing Ratabase.


* Work closely with IT to coordinate and implement changes in the various systems and to support upgrades to Ratabase when required.


* Review and analyze Circulars, Bulletins, requirements documents and prior change documentation to design and implement change in the database.


* Participate in work sessions with Product Management and IT to enhance knowledge and experience in product line rating, rate plans, and coverage.


* Investigate the cause of reported problems, provide solutions to correct, and maintain root cause analysis documentation.


* Provide support for Product Management and the business in providing vendor systems, as applicable, with required information related to rates and miscellaneous factors.


* Manage the Quality Assurance process for any work completed by the team or Product Management, to include table updates, algorithm changes, rate reports, rate templates...