Hardware Engineer 3

Hardware Engineer 3

This role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.

We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.

Our culture thrives on finding new and better ways to accelerate what's next.

We know varied backgrounds are valued and succeed here.

We have the flexibility to manage our work and personal needs.

We make bold moves, together, and are a force for good.

If you are looking to stretch and grow your career our culture will embrace you.

Open up opportunities with HPE.

Job Description:

The Hardware Engineer will be a key contributor in the Hardware Sustaining group, you will be responsible for investigating and remediating critical hardware issues involving Juniper's flag-ship networking products.

You will document and share root cause findings and drive corrective actions.

You will also drive hardware quality improvements into the next generation of Juniper products, based on lessons learned from these investigations.

To be successful in this role, you will need the technical expertise to analyze and debug complex hardware products.

You will require the ability to manage multiple priorities, and to drive issues to closure in a timely fashion.

You will have to communicate and collaborate with multiple cross-functional teams to drive hardware quality goals.

You will be a knowledge resource and an advocate for customer-focused hardware quality improvements in Juniper products.

Responsibilities:


* Lead failure analysis for critical hardware issues reported from field and factory.

Determine and document root cause and corrective actions (RCCA).


* Extract and share "Lessons Learned" from HW Sustaining failure analysis and share with appropriate Juniper teams to drive hardware quality improvement.


* Collaborate with other Engineering and Manufacturing / Operations teams to drive corrective actions and hardware quality improvements.

Work with Customer Support teams to understand and address customer hardware concerns.


* Analyze hardware quality metrics and Repair Center findings to identify failure trends requiring investigation.


* Provide technical leadership into multi-sourcing and change management activities on shipping products.


* Review hardware test reports for new products prior to product release.

Identify any quality concerns and work with the design teams to resolve.


* Mentor and guide junior members, foster a collaborative environment, and encourage curiosity and knowledge sharing.

Basic Requirements:


* Bachelor's degree or higher in Electrical, Electronics, or Computer Engineering


* 8+ years of hardware design, debug and testing expe...