Content Product & Operations Capability Lead

Content Product & Operations Capability Lead

Job Description

Join the team behind iconic brands like Huggies®, Kleenex®, Cottonelle®, Scott®, Kotex®, Poise®, Depend®, and Kimberly-Clark Professional.

At Kimberly-Clark, it’s all here for you—innovation, growth, and the chance to make a real impact. 

You were made to create Better Care for a Better World: designing new technologies, diving into data, optimizing digital experiences, and constantly developing better, faster ways to get results.

You want to be part of a performance culture dedicated to building technology for a purpose that matters.

Here, you’ll work in an environment that promotes sustainability, inclusion, wellbeing, and career development while you help us deliver better care for billions of people around the world.  It starts with YOU. 

About You

In one of our technical roles, you’ll focus on winning with consumers and the market while putting safety, mutual respect, and human dignity at the center.



* Build strategies around Content Charter for our International Personal Care and Enterprise Markets.


* Identify emerging technologies/trends and how those technologies/trends can be leveraged within our markets within the Enterprise guidelines.


* Own the Content Factory as a capability and product, with clear inputs, outputs, SLAs, and success metrics.


* Build features to drive our goals of content volume and velocity.

Drive adoption and evangelization of the product capabilities.

Evolve the tool to become self-serve for users.


* Manage end-to-end visual content production workflows and scale the process for a 10x scale.


* Ensure adherence to brand identity guidelines, legal standards, and copyright requirements.


* Drive agile production cycles, establish content review and editing workflows to ensure compliance with Kimberly-Clark’s communication and compliance standards.


* Drive Content Operations & Innovation through best practices, templatization and achieve scalable content generation.


* Ensure content solutions are scalable, locally relevant, and globally consistent.


* Cross-Functional Collaboration: Partner with relevant stakeholders to understand content needs and deliver fit-for-purpose assets.


* Act as the bridge between brand teams, internal content production teams, external creative partners.


* Collaborate with global brand managers to understand campaign goals, audience insights, and content needs.


* Provide creative guidance on adapting content for GenZ audiences, eCommerce, and social platforms


* Stay updated on emerging technology, evaluate their creative potential to drive innovation in Kimberly-Clark’s digital content strategy.

To succeed in this role, you will need the following qualifications:

Required Qualifications:


* 10-12+ years of experience in visual content creation across modalities, preferably with a strong agency background, or building large sca...