Human Resources Intern Summer 2026

About Us

Come join our winning hospitality team, we invite you to be part of Cleveland's future! The Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland, around the corner from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center.

For sports lovers, the Huntington Bank Field and Rocket Mortgage Field House Arena are less than a mile away.

This beautiful property features refined spaces highlighting dynamic works from local artists adding a touch of class and sophistication to our hotel lobby.

Here at The Westin Cleveland, we are looking for individuals who have a passion for outstanding service and creating memorable experiences for our guests to visit us again and again!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

The Human Resources Intern supports the Human Resources department in the daily administration of hotel HR operations.

This position provides hands-on experience in recruiting, employee relations, onboarding, HR systems, and hospitality policies and procedures.

The intern will interact with associates across all departments and assist in delivering a positive associate experience consistent with HEI Hotels & Resorts standards.

Essential Duties and Responsibilities



* Assist with recruiting activities, including learning to conduct phone screens and scheduling interviews for non-management hotel positions.



* Support the development and execution of a college recruiting program



* Attend daily departmental stand-up meetings and observe employee relations practices



* Provide HR office coverage by answering phone calls, greeting associates, and serving as a first point of contact for associate inquiries



* Learn and utilize the HRIS system (Workday) for administrative and employee-related processes



* Assist with associate relations events and recognition, as needed, e.g.

Associate of the Month program, Associate Anniversary Awards program, etc.



* Assist with new hire onboarding and co-conduct orientation sessions with support from the HR Representative



* Coordinate all other pre-selection activities, including drug testing; reference checks, etc., to ensure compliance with all Company policies and procedures



* Learn and apply hotel policies, procedures, and HR compliance standards



* Respond to all interviewed applicants via telephone or letter within the required time frame .



* Always maintain confidentiality of sensitive employee information



* Perform add...