Field Sales Specialist Ocean Freight / Spécialiste aux ventes fret maritimes

Job Title: Field Sales Specialist Ocean Freight

 

As a responsible for Field Sales Specialist Ocean Freight at DHL, you’ll connect people and businesses through products and services you can be proud of.  Part of experienced sales people with the motivation of driving customer satisfaction and profitability.

 

IN THIS JOB YOU WILL: 


* Develops a strong pipeline and wins new Business Opportunities


* Plans and manages medium to large sized Business Customers


* Maintains customers informed of changing logistics environment, challenges and provides solutions accordingly


* Seeks and prospects medium to large size customer targets to win new business


* Prospects, wins, implements, and manages medium to large size Business Customers


* Builds rapport and trust with customers by being informed about customer’s supply chain needs and ensures extensive knowledge of the market in order to provide solutions that best suit customer’s needs


* Assesses the type and size of customer needs


* Recommends solutions based on customer needs by using industry knowledge


* Closes business connecting a customer need with a DHL solution and the value it may create for the customer


* Regularly reviews customer churn and retention by conducting joint visits with product teams, trade lane specialists


* Participates in workshops with customers - share information on updated regulations, products, etc.


* Uses networks within the various sales channels within DPDHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs


* Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations (SLA's & SOP's)


* Utilizes DGF CRM tool for reporting and analysis

 

YOU HAVE THE FOLLOWING QUALITIES AND QUALIFICATIONS:  


* Extensive knowledge of Ocean Freight products (3 to 5 years’ experience in a similar role)


* Track record of successful sales results in achieving KPIs


* Superior communication and presentation skills, having experience in selling in competitive markets.


* High degree of self-confidence, organizational skills, initiative, and commitment


* Excellent computer skills


* Creative, enthusiastic, and dynamic individual that works well in a team environment.


* Owns a vehicle for face-to-face customer visits (approx.

80%)


* Bilingual (French & English)

 

 

YOU’LL BE REWARDED IN MANY WAYS, SUCH AS: 


* Belong to a diverse and dynamic culture that promotes inclusion, growth and development


* Participate in comprehensive compensation, benefits and work perk programs


* Enjoy a flexible, hybrid work environment

 

 

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