Experience Design Vice President

Shape the future of user experience with strategic design initiatives that blend business needs and user insights.

As an Experience Design Vice President in Chase Travel, you will play a pivotal role in shaping the user experience across our products and services.

Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs.

As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility.

Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience.

This role elevates design quality and execution across Chase Travel's core experiences.

We seek a versatile designer with strong mobile web and native app expertise, plus experience in either consumer e-commerce, loyalty, and travel booking.

The ideal candidate has sharp visual instincts, keeps pace with modern design and technology trends (including AI), and can independently drive work from concept to launch.

As a hands-on tastemaker, you'll raise the craft bar while delivering scalable, user-centered solutions.

We value humility, accountability, a commitment to fostering design culture, and a focus on meaningful product impact.

Job responsibilities


* Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas


* Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain.


* Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion


* Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions


* Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels


* Elevate visual and interaction design quality by setting a strong point of view on hierarchy, layout, and modern UI patterns


* Partner closely with Product and Engineering to shape solutions early, not just execute against defined requirements


* Lead end-to-end design for key surfaces (web and native), from concept through final delivery, ensuring high craft and usability

Required qualifications, capabilities, and skills


* 5+ years of experience or equivalent expertise in user experience design or similar roles


* Demonstrated ability to create visual representations of user journeys, such as storyb...