Part Time Brand Ambassador Fixed Term Contract - Hermès Parfums & Beauté

Principal Activities:


* Greet customers warmly on the store floor


* Listen attentively to customers' requirements, provide a quality service and offer advice to help them make their choices


* Inspire customers to dream by introducing them to our products


* Sell our products with enthusiasm and deliver the highest quality after-sales service in order to retain customers


* Demonstrate excellent product knowledge and offer additional items in line with the customer's needs

General Duties:


* Keep the counter space clean and tidy, contribute to essential sales tasks and ensure customers enjoy a unique experience (cleanliness, supplies, inventory, labelling


* Put in place point-of-sale promotional materials in line with the guidelines supplied by the operational marketing department


* Share best practice tips, skills and expertise with other ambassadors, Hermès Beauty Experts and the Head Office team

Education and/or work experience :


* At least two years' experience in luxury beauty and fragrance

Expertise :


* You must demonstrate a keen interest in cosmetics products and have a good knowledge of at least one area in the sector (fragrance, skincare, makeup)


* Fluent in English, with additional languages advantageous

Personal and environmental presentation:


* Pay close attention to hygiene standards on Counter at all times


* Ensure a consistently high standard of personal grooming and presentation


* An enthusiastic and welcoming approach along with engaging interpersonal skills


* Ability to evoke imagery for customers through stories and anecdotes


* With a strong sense of service, you are particularly sensitive to the needs of people around you and have a warm, empathetic approach


* Enjoy a challenge and thrive in a sales environment


* Possess a strong team spirit and share your experiences and expertise with enthusiasm


* Are passionate about art and fashion


* Have a good awareness of colour