On-Call Mobility Assessment Evaluator

Make a Difference

At MTM Transit, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.

We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.

Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.

Together, we thrive, push our limits, and work as team to help you reach your full potential.

What Will Your Job Look Like?

The Mobility Assessment Evaluator On-Call (MAE) will be called in to cover shifts when a full-time MAE is out of the office.

The Mobility Assessment Evaluator On-Call (MAE) is responsible for reviewing ADA paratransit application materials, supplemental intake and professional verification forms, conducting in-person interviews for applicants, and performing functional assessments with applicants to determine eligibility for ADA paratransit service.

The Mobility Assessment Evaluator On-Call (MAE) is also responsible for maintaining accurate documentation, and providing final eligibility determinations to the Client. 

This position will sit at 209 W 9th St Austin, TX 78701 (CapMetro Eligibility Center)

What You’ll Do:


* Determines final eligibility based upon the application, interview, functional assessment and any supplemental information


* Conduct in-person interviews to assess mobility capabilities and review any supplemental information provided


* Determine what functional assessments the applicant will be required to undergo


* Provide written eligibility determination documentation to Client within ADA required and contracted time frame


* Reads and interprets ADA paratransit applications, intake forms, and professional verification forms


* Review interview results and application paperwork and follow up on assessments and professional verifications, as needed


* Provide further written documentation to Client upon request


* Assist  the leadership team in identifying process improvement opportunities


* Conduct functional physical and/or cognitive assessment with applicants that may include:
+ Physical Functional Assessment using an outdoor course
+ Physical Functional Assessment using an indoor course
+ FACTS
+ MMSE
+ Tinetti Balance and Gait Assessment
+ Beck’s Assessment


* Apply information obtained to determine applicant’s capability to independently ride fixed route transportation


* Provide required forms to administrative personnel for data-entry and eligibility letter generation


* Participate in staff meetings with leadership and/or Client


* Participate in community outreach and education as needed


* Participate in initial and on-going training as required by MTM and Client


* Complete all necessary reports, paperwork and maintain on-going applicant tracking logs and reports for MTM and Client


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