Credit Balance Resolution Representative

Work Schedule:
This is a full time, 1.0 FTE position.

Shifts will be scheduled Monday - Friday.

Hours may vary based on the operational needs of the department.

This is a hybrid position.

When in the office, you will work at 7974 UW Health Ct in Middleton, WI.

Be part of something remarkable

Bring your insurance reimbursement or financial recon experience and passion to the #1 hospital in Wisconsin!

We are seeking a Credit Balance Resolution Representative:


* Use research and payment reconciliation skills to refund claim overpayments, resolve insurance refund requests, and to apply undistributed or misdirected payments.

At UW Health, you will have:


* An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance.


* Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.


* Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.


* Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.


* The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.

Qualifications



* High School Diploma or equivalent Required


* Associate's Degree in Business, Finance, Health Information Management, or another related field Preferred

Work Experience



* 1 year of experience in an insurance, finance, medical office, or customer service-related field Required


* Revenue Cycle (healthcare business, financial, or insurance) experience Preferred


* Epic experience Preferred


* Knowledge of medical c and insurance terminology, CPT, ICD coding structures, and billing forms (UB, 1500) Preferred

Our Commitment to Social Impact and Belonging

UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer.

Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day.

It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

UW Health Administrative Facilities - UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas.

These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others.

Job Description

UW Hospital and Clinics benefits