Customer Service Coordinator

Scope of the Position
Perform tasks and functions related to normal daily operation of Corporate Purchasing department and daily operation of Corporate Business Center.

Responsibilities
•    Document and maintain policies and procedures for Purchasing functions.
•    Process requests to add and modify vendors for Flex-N-Gate facilities through Program Lifecycle Management (PLM) system.
•    Document and maintain policies and procedures for vendors in compliance with TISAX regulations.
•    Review and validate vendor information as needed, making corrections and adjustments as necessary.
•    Obtain and maintain vendor documents as per established procedures.
•    Process EFT setup-related data relative to vendor maintenance.
•    Maintain corporate data and provide necessary assistance/troubleshooting for users in Purchasing related systems.
•    Develop, improve, and maintain global standards for vendor management and purchasing processes with input from Flex-N-Gate manufacturing facility personnel and Corporate Purchasing Group.
•    Perform department-related duties as required to ensure efficient operation.
•    Working knowledge of computer systems, office equipment, and basic office management.

Qualifications
•    Degree / Diploma in Manufacturing or related field.
•    2 to 10 years of experience in purchasing activities in a manufacturing or similar fast-paced environment.
•    Ability to work well in a team with task-focused orientation and strong sense of delivery of work/project.

 Supervisory experience would be an asset.
•    Strong organizational and time-management skills with solid interpersonal and communication skills (both verbal and written).
•    Proficiency with database applications and administration systems, specifically Microsoft Office.
•    Knowledge of automotive industry is a plus.
•    Knowledge of AS400 or similar ERP computer system.
•    Proven attention to detail; detail-oriented and punctual with deadlines.
•    Ability to perform high quality work in short time frames.
•    Knowledge and demonstrated skills in computer operation and basic purchasing understanding.

Requirements


* High School Diploma/GED


* 2-3 years related experience in customer service activities in a manufacturing or similar fast-paced environment


* Ability to work well in a team with customer-focused orientation and strong sense of delivery.

 Supervisory experience would be an asset


* Strong organizational and time-management skills


* Strong interpersonal and communication skills (both verbal and written)


* Proficiency with database applications and administration systems, specifically Microsoft Office