Item Processing Specialist I

Rockland Trust is currently seeking an Item Processing Specialist I for our Plymouth office.  This position focuses on resolving transaction errors, unposted items, and account balancing.

In additionally provides operational support to the Deposits Department and the Retail Branch network. 

This position will be responsible for assisting in the daily operations of all phases of Item Processing including but not limited to decision watch status accounts, unposted item repair, account exceptions, General Ledger balancing and entries, stop payment review. This position requires a great deal of verbal and written communication with both internal and external customers.

Primary Duties and Responsibilities:


* Decision Watch Status Accounts


* Unposted Item Repair for DDA/SAV/CD/and IRA


* mDeposit review


* Stop Payment Suspect Review


* ACH/DDA/SV Exception Processing


* Perform GL Entries and balancing


* Daily balancing of applications DDA/SAV/CD/IRA


* Daily balancing of internal accounts


* Resolve transaction errors


* Treasury Management account setup and maintenance

Additional Responsibilities Include:


* Complete Reg J requirements


* Manage Retail Lockbox processing


* Resolve Out of Balance branches


* Decision and process mDeposit


* Auto Transfer Exceptions


* Understanding the functionality of all aspects of Item Processing


* Assist in researching and processing adjustments to customer accounts as well as other banks


* Daily review of treasure’s checks


* Remote ATM Settlement


* Remote Deposit set up


* Process sweep and ZBA set ups


* Report customer information incidents


* Support Branch, CIC, other business units and customers with inquiries related to Item Processing


* Understand and comply with all compliance related regulations related to Deposit Operations


* Miscellaneous testing and projects


* Other tasks as requested

Job Requirements:


* Strong analytical skills to evaluate the interconnectivity and accuracy of data.


* Working knowledge Microsoft Word, Excel, PowerPoint and Outlook.

SharePoint.


* The incumbent must be dependable, highly organized, possess effective communication skills and the ability to work independently.


* Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


* Ability to establish and maintain effective working relationships


* Updates job knowledge by participating in educational opportunities


* May be required to lift and/or move up to 20 pounds


* Ability to solve practical problems without assistance

Education and/or Experience Requirements


* High school diploma or equivalent required.


* Branch processing knowledge is a preferred.

Our goal is to offer our colleagues the most generous benefits package possible.

We strive to provide colleagues with a comprehensive benefits package and an...