Product Expert (m/f/d) for Cross-Border eCommerce Parcel Logistics

THE POSITION IS LOCATED IN BONN, PERMANENT/FULL TIME OR PART TIME AND TO BE FILLED AT THE EARLIEST POSSIBLE DATE

PRODUCT EXPERT (M/F/D) FOR CROSS-BORDER ECOMMERCE PARCEL LOGISTICS

EGR6 (DHL Paket GmbH)
 

In DHL Cross-Border Solutions, we develop shipping solutions for international eCommerce customers.

Our delivery solutions are offered, implemented and supported by a team operating in eight European countries.

You want to actively participate in cross-border B2C parcel shipping across Europe and to contribute to driving growth? You want to become part of an international team that benefits as a key service provider from the rapid growth of online retailers? Then we should get to know each other.
 

Your tasks


* Management of cross-functional projects for the introduction of new services and features (often involved in our projects are functions like Sales Development, Implementation, Pricing, Billing etc.)


* Work with central Product Management and country organizations to define, implement and roll out product features, new destinations, products or tools


* Drive the Carbon Report development for our products


* Support our country organizations on all sustainabilty related questions coming from our customers, which are mainly European eCommece players


* Prepare and conduct training for existing, changed, new solutions and sustainability to several sales teams across Europe


* Manage central storage and communication on product materials and solutions


* Prepare sales materials and other communication materials around cross-border solutions products


* Support our country organization during technical and operational onboarding of customers to new solutions or products


* Analyse data for decision making processes


* Analyse current solutions of competition and requirements of customers to help drive product development pipeline


* Ad hoc tasks on day to day business related to products and, if required, troubleshoot business issues related to products

 

Your profile


* University degree in a business discipline or relevant education


* First working experience in Product Management, Solution Design, Business Development, Operations or a related discipline


* Business and market know-how on Cross Border eCommerce market as well as product and process know-how in B2C and/or B2B eCommerce markets is a plus, but not mandatory


* Excellent MS office skills are required and first experience with PowerBI is a plus


* Project management capabilities are essential


* Skillset to understand and deal with highly complex customer demand functions


* Independent, structured and goal-oriented way of working and enthusiasm for cooperation within a dynamic team


* A digital mindset and affinity to work with data


* Very good communication skills as well as commitment and resilience, paired with the ability for Stakeholder Management


* Intercultural competence,...