Senior Resident Engineer (HPE Networks)

Senior Resident Engineer (HPE Networks)

This role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE partner/customer office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.

We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.

Our culture thrives on finding new and better ways to accelerate what's next.

We know varied backgrounds are valued and succeed here.

We have the flexibility to manage our work and personal needs.

We make bold moves, together, and are a force for good.

If you are looking to stretch and grow your career our culture will embrace you.

Open up opportunities with HPE.

Job Description:

The Resident Engineer reports to the Client Management division of HPE Networks within the Advanced Services (AS) team and is typically dedicated to a single customer.

This role requires fluency in Juniper Networks technologies and general networking, as well as a deep understanding of the customer's specific deployments and use cases.

Resident Engineers act as the primary technical contact for customers who purchase Advanced Services and work closely with the customer on a daily basis.

They are granted access to customer production equipment to perform their duties.

Key Responsibilities:


* Serve as the subject matter expert for HPE products in data center networking technologies, supporting customers with network design, troubleshooting, hardware and software testing, documentation, best practices, and automation.


* Provide primary technical support for break/fix activities, using advanced diagnostic skills to restore services quickly and reduce the likelihood of recurrence.


* Advise customers on best practices for Junos configurations and network design.


* Manage and grow relationships with internal teams and outsourced development partners involved in engineering design and development.


* Review and evaluate designs and project activities for compliance with technology and development standards; provide constructive feedback to improve product quality.


* Contribute domain-specific expertise and engineering leadership to cross-organizational projects and programs.


* Drive innovation by integrating new technologies into engineering projects and designs.


* Mentor and guide junior staff members.

Education and Experience:


* Bachelor's or Master's degree in Electrical Engineering, Computer Science, or a related field (or equivalent experience).


* Typically, 6 + years' experience in data center routing, switching, and network architecture, with hands-on experience using HPE Juniper products such as the QFX, PTX, and EX series.


* Proven ability to develop test automation and write scripts in Python.


* Up to 10% t...