Executive Director, Agentic AI - Open Banking

We are seeking a dynamic and talented professional to join our Open Banking Strategic Business Unit (SBU) as the Executive Director of Agentic AI.

This role offers the opportunity to lead the Agentic AI strategy for a new, rapidly growing, revenue-generating business, working closely with senior leaders and cross-functional teams to ensure the highest standards of compliance, transparency, and client service.

As an Executive Director of Agentic AI within Open Banking, you will define and execute the strategy for applying agentic AI across Open Banking to improve speed and customer experience.

This prioritizes high impact use cases, establishes the adoption road map from experiment to scale, and owns governance decisions on what to proceed, pause or stop initiatives.

You will align cross functional execution and ensure agentic AI is deployed responsibly within a regulated financial services environment.

Your expertise will be critical in shaping the future of our Open Banking platform through your strategic vision and influence.

The Chase Open Banking team is committed to empowering customers to share their financial data securely, safely, and transparently within the Open Banking ecosystem.

Our mission is to deliver market-leading platforms that enable aggregators and direct connectors to securely access customer-permissioned data, while building out a two-sided business model that benefits both customers and commercial partners.

We collaborate closely with partners across billing, invoicing, and are developing a self-service developer portal to streamline integration and access.

We support our customers' ability to access their financial data and have full control and visibility in sharing it securely with the apps and companies they choose.

Job responsibilities


* Own the Agentic AI strategy and roadmap for Open Banking by defining the adoption path from experiment to pilot to scale with clear stages, metrics, and decision rates.


* Define and prioritize high impact agentic use cases that materially improve speed and customer or partner experience across the Open Banking journey (e.g., onboarding, consent, partner servicing, internal orchestration, etc.).


* Establish use-case, intake evolution, and governance framework including risk assessment, human in the loop controls monitoring audibility and escalation paths consistent with regulation expectations.


* Serve as the single accountable executive for decisions on when and how agentic AI is used across Open Banking, including whether proposed use cases proceed to pilot, scale, redesigned, or stopped early based on value risk and readiness.


* Drive cross functional execution and alignment across Open Banking functions ensuring delivery readiness for scale deployment.


* Build and maintain executive level reporting for return on investment performance and risk posture translating results into leadership decisions.


* Lead the build out of an agentic operating ...