Pre-Sales Engineer

Key Responsibilities

Solution Consulting & Technical Sales Support


* Partner with Account Executives and Channel Partners to identify customer requirements and develop compelling, technically accurate solution proposals.


* Lead product demonstrations, proof-of-concept (POC) engagements, and pilot deployments for prospective customers.


* Respond to RFPs, RFIs, and security questionnaires with detailed, high-quality technical responses.


* Translate complex technical capabilities into clear business value for both technical and non-technical audiences.

Customer & Partner Engagement


* Conduct technical discovery sessions to understand customer environments, pain points, and integration requirements.


* Serve as the primary technical point of contact throughout the pre-sales engagement lifecycle.


* Build and maintain strong relationships with key stakeholders at target accounts, system integrators, ISVs, and VAR partners.


* Deliver training and enablement sessions to channel partners to build technical sales capacity.

Product & Market Expertise


* Develop and maintain deep expertise in rf IDEAS product lines, including WAVE ID® readers, SDK/API capabilities, and integration architectures.


* Stay current on industry trends in physical access control (PACS), logical access control (LACS), identity & access management (IAM), and healthcare/enterprise IT security.


* Provide competitive analysis and positioning guidance to the sales and product teams.

Cross-Functional Collaboration


* Communicate customer feedback, feature requests, and market insights to Product Management and Engineering.


* Collaborate with Marketing to develop technical collateral, case studies, white papers, and demo assets.


* Support trade shows, webinars, and industry events as a technical spokesperson for rf IDEAS.

 

 

 

Required


* 2-4 years of experience in a pre-sales, solutions engineering, or systems engineering role within the security, identity, or access control industry.


* Solid understanding of contactless credential technologies including RFID, smart card standards and associated protocols.


* Familiarity with physical access control systems (PACS), single sign-on (SSO), multi-factor authentication (MFA), and enterprise identity management platforms.


* Experience with software integration concepts including APIs, SDKs, middleware, and USB/serial communication.


* Proven ability to deliver compelling technical presentations and product demonstrations to C-level, IT, and security audiences.


* Excellent written and verbal communication skills.


* Ability to travel up to 30–40% as required.

 

Preferred


* Familiarity with CRM and SE platforms


* Relevant technical background or certifications


* Exposure to enterprise sales cycles of 3–12+ months involving multiple stakeholders and complex procurement processes.

 

Physical Demands:      ...