EMR Support Executive

Business Unit:
Bizmatics

Bizmatics, A leading EHR company provides clinical and business productivity software and services to medical practices & multi-specialties.

Our cloud-based application, PrognoCIS is a fully-integrated solution comprising EHR, Telemedicine, Practice Management, Medical Billing, RCM, Patient Engagement tools, and more.

Built on multi-tier Internet architecture, PrognoCIS EHR supports all major specialties and has fully customizable templates.

The integrated architecture supports common databases for all Prognocis products to ensure seamless, real-time information flow between EHR and Billing.

PrognoCIS is available both as an ASP service or an in-house Client-Server solution.

The EMR Support Intern position is an entry-level opportunity tailored for fresh graduates or students looking to build a career in Healthcare IT.

Interns will support the Technical Support Team by assisting with basic troubleshooting, documentation, issue replication, and EMR workflow understanding.

This internship provides hands‑on exposure to real-world EMR systems, support processes, and healthcare technology environments.

Candidates do not need prior experience with EMR systems—just a willingness to learn, strong communication skills, and an interest in technology and healthcare.

Work Mode: office
Shift Timings: 8pm-5am (Night Shift)
Location: Mumbai(Vikhroli)

Qualifications Required (For Freshers):



* Currently pursuing or recently completed a bachelor's degree.


* Basic understanding of software applications, troubleshooting, or IT fundamentals.


* Strong verbal and written communication skills.


* Good analytical skills and eagerness to learn new systems.


* Ability to work collaboratively in a team environment.

Skills & Competencies


* Strong willingness to learn and adapt quickly.


* Attention to detail when documenting issues or reviewing workflows.


* Positive attitude, teamwork, and reliability.


* Basic problem‑solving mindset.


* Time management and ability to meet task deadlines.

Learning Opportunities:


* Exposure to real EMR systems and healthcare workflows.


* Experience in software troubleshooting and technical communication.


* Understanding of support ticket lifecycle and issue management.


* Skills in workflow testing, documentation, and environment navigation.


* Foundation for full-time roles such as:
+ EMR Support Analyst
+ Technical Support Associate
+ Implementation Specialist
+ Healthcare IT Technician