BEER-WINE-LIQR/GROWLER STATION ATTENDANT

Position Summary:
The Wine and Beer Consultant will create an outstanding customer experience through exceptional service while establishing and maintaining a safe and clean environment that encourages our customers to return.

Assist department and store management in reaching sales and profit goals, as well as inventory objectives.

Embrace our Customer 1 st strategy through sales plan execution, display planning, pricing/signage maintenance, and vendor management while demonstrating the company's core values of respect, honesty, integrity, diversity, and safety of others.
Desired Previous Job Experience



* Beer/Wine/Liquor experience in service industries.


* Certifications such as Certified Specialist of Wine, Certified Wine Educator, or Court of Master Sommelier membership.

Minimum Position Qualifications:


* Must be 21 or older and legally eligible to work for an ABC license.


* Working knowledge of Microsoft Office.


* High School Graduate or GED equivalent.

Essential Job Functions:



* Practice and promote exemplary customer service, including greeting every customer, answering questions, and

offering information and suggestions of products.


* Respond to all customer calls or requests within 24 hours.


* Schedule and execute engagement events by conducting in-store tastings, following the division specials promotions calendar, and supporting tastings scheduled through third parties.


* Gain and maintain knowledge of products sold, pronunciation, origin and definition of industry terms.


* Execute the adult beverage category display plans and special in-store promotions in consultation with store management.


* Ensure that federal, state, and local Alcoholic Beverage Control (ABC) guidelines are always met and check for valid identification of bar patrons.


* Drive sales by executing sales plans, corporate programs, and following merchandising standards.


* Stay current with seasonal and/or local trends in the industry.


* Work with store management and/or department managers to execute primary display and cross merchandising programs.


* Maintain accurate signage and follow division standards for display signage and shelf tags, including 90/20 sections.


* Conduct scan audits daily to ensure that tags and signage are accurate.


* Maintain electronic updates for TapHunter and Digital Chalkboard.


* Order appropriately, manage Computer Assisted Order (CAO) entries, and manage days' supply to meet the division's goals.


* Inspect the department for low stock, out of stocks, variety, rotation, taking corrective action when necessary.


* Communicate stock status/needs and sales plans to distributors.


* Using guideline methods, accurately fill, seal, and ring up customer growler orders.


* Serve food and beverage orders to bar area patrons.


* Accurately process customer transactions at the POS system.


* Maintain supplies, equipment, cl...