Regional Showroom Manager

Regional Showroom Manager

BENEFITS:  Medical, Dental, Vision, 401K

The Regional Showroom Manager oversees multiple flooring showroom locations within a designated territory, ensuring operational excellence, sales performance, and customer satisfaction.

This role combines strategic leadership with hands-on management to drive sales growth within our residential and designer segments and maintain brand standards across all showrooms.

JOB DUTIES:


* Ensure consistent execution of showroom standards, merchandising, and cleanliness across all locations.


* Implement and enforce company policies, safety protocols, and compliance measures.


* Ensure Sales & Performance focused on custom home builders, residential designers, contractors, and homeowners.


* Provides a “close the deal” attitude to ensure deals are closed.


* Track sales targets for each showroom; analyze performance metrics and implement improvement strategies to increase showroom traffic.


* Support showroom consultants in developing local marketing initiatives and community outreach.


* Work and communicate across functionally with marketing, operations, and executives to achieve goals within region.


* Identify high-performing products and trends to inform merchandising decisions.


* Recruit, train, and mentor showroom managers and staff.


* Conduct regular performance reviews and provide coaching for professional development.


* Foster a culture of accountability, customer service, and teamwork.


* Collaborate with senior leadership on regional growth strategies, expansion plans, and budget forecasting.


* Evaluate market conditions and competitor activity to identify opportunities and threats.


* Lead or support showroom revamp or renovation projects to enhance customer experience.


* Ability to travel up to 40% for training, location visits and support. 


* Maintain all assigned responsibilities within the home-base showroom.


* Other duties as assigned.

JOB QUALIFICATIONS:


* 5+ years of multi-unit retail management experience, preferably in flooring, home improvement, or interior design.


* Strong leadership and team-building skills.


* Proven history in sales management and operational efficiency.


* Excellent communication, analytical, and problem-solving abilities.


* Proficiency in CRM, POS, and inventory management systems.

PHYSICAL DEMANDS:


* Frequently will push, pull, carry, and lift 25-30lbs.


* Occasionally will push, pull, carry, and lift up to 50lbs


* Frequently walking, standing, stretching, bending, stooping, twisting, reaching, grasping and repetitive movements


* Frequently talk, hear, read, write


* Frequently using a ladder to reshelf samples in the samples department.

MENTAL DEMANDS:


* Think analytically


* Make decisions


* Develop options and implement solutions


* Work with a team


* Maintain regular and punctual att...