TMS Technician - Laguna Hills

Position Summary:

This position offers an opportunity to provide excellent patient care and customer service with a breakthrough treatment modality for the treatment of depression.

As a TMS Technician you will administer in-office therapeutic treatments under the direction of a treating physician.

In addition to managing clinical services, you will interact regularly with patients with a focus on customer service and administrative support.

Looking for a candidate with great interpersonal skills, empathy, and a team player.

Essential Job Functions:


* Collaborate with providers, admissions, and practice administrator to assure patient scheduling and care delivery is completed timely and effectively


* Address any patient's medical conditions or symptoms


* Responsible for operating a medical/mechanical device


* Support office with daily operations of the facility to include knowledge of all aspects of behavioral health services


* Check in or check-out patients, verifies demographics with each clinic visit


* Verify/collect payments for all patient check-in


* Answers telephones on a timely basis and takes messages/schedules appointments as necessary


* Explain and administer patient treatment procedures


* Utilize patient scheduling software


* Monitor a patient for medical symptoms


* Provide medical intervention in an emergency situation


* Support clinic patient satisfaction process


* Follow established treatment and office procedures


* Perform other duties as assigned by TMS Coordinator and Office Manager

Core Competencies:


* Excellent customer service


* Basic life support certification and first aid.


* Effective communication skills


* Contribute to a positive work environment


* Act courteously and with tact in dealing with patients, visitors, and the public


* Proficient working within medical practice software system


* Ability to Maintain patient confidentiality


* Maintain a high degree of accuracy regarding all details


* Physically able to walk, stand, stoop, and bend, with Visual and auditory dexterity


* Proficient in Microsoft Office with exposure to some data management software experience

Knowledge, Education, & Experience:


* HS Diploma Required


* Familiarity with clinical scheduling and insurance principles


* One or more years of related experience in a healthcare setting, preferred

Physical Demands:

The physical demands outlined here represent those that are typically required of an employee to successfully perform the essential functions of this position.

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

While performing the duties of this job, the employee is regularly required to do the following:


* Engages in sustained power grasping and pushing/pulling motions


* Exposure to dust, gas, odors, liquids, or fumes


* Intermi...