Customer Service Representative-GP Industrial Plasters, LLC

Your Job

Our Georgia Pacific Industrial Plasters LLC seeks a proactive and detail-oriented professional to manage and support customer service & production scheduling functions for GPIP facilities and reloads.

This role acts as the primary liaison between customers, operations, and transportation to ensure accurate orders, timely issue resolution, and smooth account operations.

This role is based out of our Georgia Pacific headquarters in Atlanta, GA, though other locations may be considered.

Our Team

At GP Industrial Plasters, you will be part of a dynamic team committed to delivering exceptional service and supporting operational excellence.

We offer opportunities for growth within a collaborative and supportive environment

What You Will Do


* Serve as primary contact for orders, status updates, and account issues.


* Enter and track orders; produce order-status and account reports.


* Support demand planning and production scheduling across three GPIP facilities.


* Coordinate logistics and transportation for customer accounts.


* Share customer requirements with operations and commercial teams.

Who You Are (Basic Qualifications)


* Strong communication and multitasking skills.


* Ability to generate and interpret operational reports.

Who You Are (Preferred Qualifications)



* Customer service or account management experience preferred.


* Experience with SAP, demand planning, and production scheduling a plus.

At Koch companies, we are entrepreneurs.

This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.

Any compensation range provided for a role is an estimate determined by available market data.

The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.

If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds.

We are Military Ready and Second Chance employers.

Learn more about our hiring philosophy here .

Who We Are

As a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products and much more, Georgia-Pacific works to meet evolving needs of customers worldwide with quality products.

In addition to the products we make, we operate one of the largest recycling businesses.

Our more than 30,000 employees in over 150 locations are empowered to innovate every day -to make everyday products even better.

At Koch, employees are empowered to do what they do best to make life better.

Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Our Benefits

Our goal is for each employee, and their families, to live fulf...