Global Services Business Manager - Senior Associate

Join our dynamic Finance & Business Management (F&BM) team, where you'll collaborate with senior leaders and key partners to shape business strategy and deliver data-driven insights.

You'll play a vital role in enabling effective execution and ensuring visibility into major initiatives across the Commercial & Investment Bank.

As a Global Services Business Manager - Client & Deal Support (CDS) in Finance & Business Management (F&BM), you partner with senior management to provide transparency into business metrics, financials, and strategic initiatives.

You'll work closely with teams across Product, Operations, Transformation, Business Management, and Data & Analytics to drive impactful results.

Your analytical skills and collaborative approach will help deliver executive-level insights and support key business decisions.

Job Responsibilities


* Partner with senior leaders and F&BM colleagues to develop investment business cases and KPIs for transformation initiatives


* Drive initiative tracking, progress, and accountability across projects


* Deliver executive-level ad hoc requests and project support


* Analyze large data sets, assess KPI trends, and create impactful business analysis


* Lead data-driven analyses to enable decision-making and transparency


* Structure complex problems into clear, actionable frameworks


* Design management reporting packages to communicate business results concisely


* Create executive-level presentations using PowerPoint PitchPro+


* Coordinate and prepare materials for Town Halls, All-hands meetings, and offsites


* Assist with executive communications and key announcements


* Collaborate with peer team members across business and staff areas to achieve goals

Required Qualifications, Capabilities, and Skills


* Bachelor's degree


* Minimum 5 years of experience in financial data analysis and story-telling


* Strong presentation skills and ability to communicate initiatives effectively


* Excellent verbal and written communication skills


* Ability to produce results in a fast-paced environment


* Strong attention to detail and solid work ethic


* Highly motivated, proactive attitude with a passion to learn


* Excellent problem-solving and critical thinking skills


* Mature, independent, highly organized, and a team player


* Strong PowerPoint, Excel, and Word skills

Preferred Qualifications, Capabilities, and Skills


* Experience developing investment business cases and KPIs for transformation efforts


* Ability to interpret and present complex data to senior stakeholders


* Experience coordinating executive communications and key announcements


* Strong professional presence with the ability to engage all levels of the organization


* Inquisitive personality with a natural drive to learn and improve


* Experience collaborating across multiple teams and business areas


* Ability to structure an...