Premium Audit Technical Assistant I

JOB DESCRIPTION

The Premium Audit Technical Assistant I is an entry level position with Chubb Premium Audit that is both internally & externally facing - with direct communication with brokers & clients.

The PATA I is responsible for these primary tasks: audit assignments, email communications, audit completion check-ins, audit workflow management and administrative updates to our inventory systems.

This position requires a high degree of concentration, quality, accountability and ability to work well within a team.

Job Functions:


* Complete workflow for the assignment process.

This includes checking notes and assignment system for deviation to ensure audit assignment is accurate.

Overwrite automatic assignments when assignment instructions are updated.


* Complete audit assignment packages; which may include rating information, applicable endorsements, loss runs, WCRIB Inspection reports for audit staff or communication to audit vendor.


* Administration of various email boxes, including all status requests/reopens, PA notifications, and NTU.


* Vendor validation to ensure inventory status and controls.


* Customer service support via phone/email


* Other miscellaneous administrative tasks to support line of business underwriting, field auditors, vendors or review staff.


* Monthly self-reporting of applicable performance metrics, which may include production, time & attendance.


* Update and maintain all manual vendor, line of business and other miscellaneous reporting requirements.

Qualifications:


* High school degree or equivalent required.

Previous customer or call center experience.

ABOUT US

Chubb is a world leader in insurance.

With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.

The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.

Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.

Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.

Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassmen...