Sales Account Specialist

Sales Account Specialist

The Sales Account Specialist is responsible for customer engagement, growing sales volume, new customer connections and gross margin contribution by selling Crop Nutrient products to target customer segments designated to them while also partnering with one Crop Nutrients sales rep to support their accounts.

Communicates and sells programs to existing and new Crop Nutrients customers, facilitates product ordering and forecasting, and manages execution of other sales activation activities.

Sales emphasis will be maintaining the existing customer base and prospecting potential customers with a maximum 10% face-to-face interaction.

Day to day focus will be to support the needs of a segment of customers across multiple geographies by engaging them in Crop Nutrients products and offerings.

Job Responsibilities:

Sales (50%):


* Demonstrate expertise and industry knowledge to sell full line of products


* Increase profitability, sales volume, and market share of products to assigned accounts and targeted prospects via technology-based selling


* Initiate connection to prospective WFU Crop Nutrient accounts


* Proactively communicate and execute WFU Crop Nutrient policy and procedures, fill programs, initiatives, and offers with customers


* Negotiate and determine when to incorporate various sales and/or contract terms - discounts, allowances, rebates, and payment scheduling to adjust product pricing


* Acquire and interpret complex crop nutrient market intel and share with customers


* Regularly review account assignments and remain connected to Crop Nutrients team priorities by weekly score carding, participating in meetings, and staying coordinated to avoid conflicts between aligned and non-aligned accounts

Account Management & Strategy (25%):


* Research account needs and opportunities for growth to assemble curated products and program offers based on customer needs, market competition, and account history


* Evaluate and prioritize account assignments and sales opportunities to focus day-to-day customer interactions and communications towards those with greatest growth potential


* Present and promote seasonal marketing programs, initiatives, and offers for both aligned and non-aligned accounts

Customer Support and Logistics (25%):


* Manage complex and varied customer needs


* Manage and provide solutions to escalated and complex customer disputes


* Creation of release numbers for sales contracts from Winfield United inventories


* Maintain accurate customer records and facilitate new customer account setup


* Customer inquiries for invoice copies, explanation of BOLs, statements, etc.


* Ensure timely sales and purchase contract fulfillment, extension and closure


* Responsible for maintaining a positive working relationship with customers and providing support for after-the-sale administration and execution of sales contracts

Required Qualific...