Sr Electronic Benefits Transfer (EBT) Consultant

Essential Duties and Responsibilities:

- Collaborate with project managers on various initiatives and projects to track progress and provide support as necessary.

- Support leadership in ensuring that the project is delivered to specifications, is on time, and within budget.

- Work closely with management and work groups to create and maintain work plan documents.

- Track the status and due dates of projects.

- Manage relationships with project staff responsible for projects.

- Produce regular weekly and monthly status reports that could include; work plan status, target dates, budget, resource capacity, and other reports as needed.

- Facilitate regular meetings and reviews.

- Adhere to contract requirements and comply with all corporate policies and procedures.

- Leads projects or components of projects.

- Manages the activities of projects in accordance with MAXIMUS established policies and procedures.

- Supports projects/initiatives by gathering client information and producing high quality written deliverables.

- Analyzes data and information to provide assessments and solutions based upon knowledge, theory, principles, technology, or specialization that conform to industry standards.

- Produces project deliverables that meet and exceed performance expectations including scope of work requirements, financial objectives (revenue and profit goals), and development timeframes.

- Participates in client meetings; develops trust, credibility, and strong client relationships; and seeks opportunities to add value above and beyond competitors.

- Achieves and/or exceeds client satisfaction metrics that will increase satisfaction annually.

- Maintains a professional and problem solving approach in all dealings with clients.

- Assists in the identification of sales or marketing opportunities and participates in the proposal development process when requested.

- Able to work independently to accomplish tasks in an efficient manner but seeks guidance as needed.

- Able to succeed in a remote work environment with a heavy reliance on telecommunication.

- Able to communicate confidently with a willingness to receive guidance and defer to subject matter experts.

Minimum Requirements

- Bachelor's degree in related field.

- 7-10 years of relevant professional experience required.

- Equivalent combination of education and experience considered in lieu of degree.

- Minimum 7 years experience with the Electronic Benefits Transfer (EBT) systems working for a state agency, EBT processor, or in a consulting capacity.

- Minimum 5 years experience with USDA Food and Nutrition Service (FNS) programs and federal regulations including experience with and knowledge of the USDA Food and Nutrition Service Handbook 901.

- Ability to interface with executive sponsors, IT resources, management teams, and stakeholders on a regular basis to interview and gather information and data to support analysis.

- Strong analytical skills required.

- Excellen...