Squad Leader/Master Technician

PRIMARY FUNCTION :

The primary function of this position is to troubleshoot, remove, install, replace, re-build, repair, & test parts/equipment on construction equipment at an expert as well as lead and coach other technicians.

This position may also assist in coordinating shop repair activities, monitoring work progress, supporting customer communication, and completing service documentation to ensure accurate work orders and proper customer billing.

ESSENTIAL DUTIES:
Equipment Diagnostics and Repair


* Perform independent troubleshooting, inspection, and repair of construction equipment using service manuals, parts manuals, and technical diagrams


* Use hand and power tools to remove, install, replace, rebuild, repair, and test parts and components on construction equipment


* Disassemble and reassemble equipment components using appropriate tools and perform diagnostic testing using specialized instruments and equipment


* Perform inspections, preventative maintenance, and advanced repairs on engines, power train, hydraulic, and electrical systems across multiple equipment model lines


* Use instruments and computer systems to diagnose issues and reprogram equipment controllers

Equipment Handling and Component Removal


* Operate lift trucks, overhead cranes, forklifts, hoists, and other lifting devices to move equipment components into position for repair


* Remove and reinstall major machine components such as tracks, idlers, blades, and related assemblies for disassembly, repair, and reassembly


* Lift, carry, and position equipment components including rams used to remove idlers and other heavy parts using appropriate lifting devices

Equipment Access, Preparation, and Finishing


* Climb onto, under, and into equipment to access components requiring inspection or repair


* Clean equipment and components using rags, cleaners, and power washing equipment to support repair activities


* Use power washers and spray paint equipment to clean and refinish equipment as required

Technical Systems and Service Documentation


* Use dealership computer systems and technical resources to reference parts information, review service documentation, and enter repair data into service systems as necessary


* Document repair activities and maintain accurate service records in accordance with company procedures


* Review service work documentation for completeness and accuracy prior to final processing or invoicing as necessary


* Access and distribute relevant technical service information including product support bulletins and service letters related to repair work as needed

Shop Coordination and Work Progress Monitoring


* Check equipment, tools, and supplies required to perform scheduled work and ensure compliance with PPE requirements


* Assist with coordinating and scheduling shop repair work to support efficient workflow and maximize shop productivity as necessary


* Monitor...