Admissions Coordinator

Job Title: Admissions Coordinator
Location: Mission Valley Post Acute - Fremont, California
Department: Admissions / Marketing
Reports To: Administrator / Director of Admissions

Position Summary
Mission Valley Post Acute in Fremont, California is seeking a highly organized and compassionate Admissions Coordinator to manage the facility's admission process for residents entering our skilled nursing and post-acute care services.

The Admissions Coordinator serves as the primary point of contact for hospitals, families, referral partners, and residents to ensure a smooth and timely transition into our facility.

This role requires strong communication skills, attention to detail, and the ability to coordinate across clinical, administrative, and external teams.

Key Responsibilities


* Coordinate and manage all aspects of the resident admission process from referral through admission.


* Serve as the primary liaison between hospitals, case managers, discharge planners, families, and internal clinical staff.


* Review incoming referrals for clinical appropriateness in collaboration with nursing leadership and administration.


* Verify insurance coverage, benefits, and authorization requirements when applicable.


* Communicate admission decisions promptly to referral sources and coordinate admission timelines.


* Prepare and maintain admission documentation in compliance with federal, state, and facility regulations.


* Ensure resident and family members receive necessary information regarding services, policies, and financial responsibilities.


* Work closely with nursing, therapy, social services, and administrative teams to ensure a smooth resident intake process.


* Maintain accurate census records and admission tracking logs.


* Participate in census development activities and support marketing initiatives with referral partners and hospitals.


* Ensure compliance with HIPAA and all applicable healthcare regulations.


* Provide excellent customer service to residents, families, and referral partners throughout the admissions process.

Qualifications


* High school diploma or equivalent required; associate or bachelor's degree in healthcare administration, business, or related field preferred.


* Previous experience in admissions, healthcare intake, hospital discharge planning, or skilled nursing facility operations preferred.


* Knowledge of Medicare, Medi-Cal, and managed care insurance processes preferred.


* Strong organizational and multitasking skills with attention to detail.


* Excellent interpersonal and communication skills.


* Ability to work in a fast-paced healthcare environment and manage multiple referrals simultaneously.


* Proficiency with electronic medical records (EMR) and basic computer systems.


* Professional, compassionate demeanor when working with residents and families.

Physical Requirements


* Ability to sit, stand, and walk for exten...