J.P. Morgan Wealth Management - Vice President - Product Delivery Manager

JPMorgan Wealth Management sits within Consumer and Community Banking (CCB) and is focused on helping investors achieve their long-term financial goals.

There are four major channels: Chase Wealth Management, J.P.

Morgan Advisors, J.P.

Morgan Online Investing, our digital investing platform, and J.P.

Morgan Personal Advisors, our newly built remote advice channel.

The business operates in a highly dynamic environment, given the rapid evolution of client behavior, regulatory changes and tight partnership with other CCB businesses.

As the Vice President - Product Delivery Manager you will shape the future of servicing experiences by delivering innovative solutions across Voice, Authentication, Advisor Notifications, Digital Client Communications, and Servicing AI Hub.

As a Product Delivery Manager, you will lead end-to-end delivery processes, drive operational excellence, and collaborate with cross-functional teams to optimize client and advisor interactions.

Job Responsibilities


* Lead end-to-end product delivery for Voice, Authentication, Advisor Notifications, Digital Client Communications, and Servicing AI Hub, including intake, dependency management, release management, operationalization, and performance reporting.

- these are all the products this role will support.

- area products - take from ideation to execution.

All existing products and bring to market.


* Manage timelines, resources, and dependencies, proactively identifying and resolving blockers to ensure successful and timely implementations.


* Coordinate change management activities across functional partners, ensuring compliance with firm risk, controls, and regulatory requirements.


* Foster collaboration with stakeholders in Product, Technology, Data, and Design to drive continuous improvement and deliver impactful solutions.


* Monitor product performance and escalate opportunities to enhance efficiency and functional coordination.

Required Qualifications, Capabilities, and Skills


* 5+ years of experience in product delivery, program management, or a relevant domain area.


* Proven ability to execute operational management and change readiness activities.


* Strong understanding of delivery processes and continuous improvement methodologies.


* Experience with release management and deployment strategies for platform-wide solutions.

Preferred Qualifications, Capabilities, and Skills


* Proficient knowledge of the product development life cycle, design principles, and data analytics.


* Experience working with digital servicing, client communications, or AI-driven platforms.

To be eligible for this position, you must be authorized to work in the United States.

We do not offer any type of employment-based immigration sponsorship for this position.

Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional pract...