Product Portfolio Operations Manager e

Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, communications, and operational excellence across product lines.

As a Product Portfolio Operations Manager in CCB Operations, you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating and managing structures that enhance coordination in our product line.

Job responsibilities

Supports portfolio level management (i.e., all 12 Ops Products); key responsibilities include but are not limited to the following:


* Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives


* Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices


* Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized


* Implements a product-level collection strategy consisting of controls, financials, and resourcing needs

Required qualifications, capabilities, and skills


* 5+ years of experience or equivalent expertise in program management, portfolio management or performance optimization


* Proven ability to manage and implement operational effectiveness initiatives


* Proven ability to operate within the product development life cycle and agile methodologies

Preferred qualifications, capabilities, and skills


* Proven ability to lead matrixed, cross-functional teams, leveraging collaboration, influence, and conflict resolution skills to achieve desired results


* Excellent communication, presentation, and interpersonal communications skills with strong ability to develop and maintain relationships


* Strong analytical problem solving, creativity, and attention to detail, demonstrated by the ability to make timely and sound decisions


* Ability to effectively shift between strategic and detailed tactical management


* Consumer Community Banking (CCB) Operation and product management experience a plus

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.

Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equ...