Technical Writer

Key Responsibilities 


* Develop, write, review, and maintain high-quality technical documentation, including user manuals, online help content, FAQs, and API documentation. 



* Create end-to-end training videos, including script writing, video editing, AI-based voice-over generation, and publishing. 



* Collaborate with software developers, product managers, and support teams to understand product features and workflows, and translate them into clear, concise, and user-friendly content. 



* Conduct research and analysis to simplify complex technical information for diverse end-user audiences. 



* Maintain documentation templates and ensure adherence to organizational style guides and documentation standards. 



* Review and edit content to ensure grammatical accuracy, clarity, consistency, and technical correctness. 



* Assist in the development of training materials, onboarding content, and online help resources. 



* Stay current with industry trends, tools, and best practices in technical writing and documentation. 

 

Skills & Qualifications 


* Education: Bachelor’s degree in English, Journalism, Communications, Computer Science, or a related discipline. 



* Excellent written and verbal communication skills in English. 



* Basic understanding of software development concepts and technical terminology (preferred). 



* Proficiency in documentation tools such as MS Office, Google Docs, and platforms like Confluence, MadCap Flare, or RoboHelp (preferred). 



* Working knowledge of video creation and editing tools such as Camtasia or similar software. 



* Strong ability to quickly understand complex technical concepts and present them in a clear, user-friendly manner. 



* High attention to detail with the ability to work independently as well as collaboratively within a team.