Ms Dynamics- Systems Engineer

Job Description

About AutoZone

AutoZone is the nation's leading retailer and a leading distributor of automotive replacement parts and accessories with more than 6,000 stores in US, Puerto Rico, Mexico, and Brazil.

Each store carries an extensive line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured hard parts, maintenance items and accessories.

We also sell automotive diagnostic and repair software through ALLDATA, diagnostic and repair information through www.alldata.com, and auto and light truck parts and accessories through AutoZone.com.

Since opening its first store in Forrest City, Ark.

on July 4, 1979, the company has joined the New York StockExchange (NYSE: AZO) and earned a spot in the Fortune 500.

AutoZone has been committed to providing the best parts, prices, and customer service in the automotive aftermarket industry.

We have a rich culture and history of going the Extra Mile for our customers and our community.

At AutoZone you're not just doing a job; you're playing a crucial role in creating a better experience for our customers, while creating opportunities to DRIVE YOUR CAREER almost anywhere! We are looking for talented people who are customer focused, enjoy helping others and have the DRIVE to excel in a fast-paced environment!

Summary

The CRM Systems Engineer will act as a technical SME and system administrator for customers and internal teams for Microsoft Dynamics CE/ CRM system.

The individual will be responsible for development and maintenance of the Microsoft Dynamics 365 CRM platform and the ideal candidate will have sound knowledge in Dynamics CRM customization, integration, migration, reporting, dashboards, web resources, CRM solution file management, security model and UI development.

This role will be responsible to interact with all platform services teams, business stakeholders, and client teams.

Lead role is responsible for driving consistent, on-time delivery of high quality releases.

Responsibilities



* Participating in design sessions with key business users, gathering and documenting business processes and requirements for the system


* Architecting the CRM system, related customizations and reports to model the business organizational process


* Balance business users requests and requirements with technical constraints • Building and configuring CRM forms, views, dashboards, workflows


* Building plugins, Solution deployments, debugging etc


* Design & Develop D365 CDS PowerApps model, automating business processes with Microsoft Flow


* Design & Develop Azure Data Factory pipelines and flows


* Developing reports using FetchXML


* Working with internal support members to resolve technical issues with servers and other related technologies to the internal CRM system


* Maintain code repository and working knowledge of GitHub for source control


* Effectively utilize SDK for administration of CRM system


* Suppo...