Admissions & Collections Clerk - Clinical Scheduling

The County of Riverside - Riverside University Health System (RUHS) - Community Health Centers is seeking an Admissions & Collections Clerk within the Community Health Center department to join their team in Moreno Valley.

Under general supervision, incumbents will be responsible for answering incoming calls, interviewing callers to determine needs, transferring calls to the appropriate department when needed, verifying insurance eligibility, and/or verifying there is a valid referral and authorization ; specializing clerical work in checking-in, admitting, pre-registering, or scheduling patients for hospitalization or clinic visits, evaluating and determining financial liability for services and establishes payment sources, arranging payment plans consistent with patient ability to pay, and performing other related duties as required.
The Medical Call Center is responsible for scheduling appointments in the external CHC, Main Hospital, and Main Surgical Center.

The following professional experience/knowledge is highly desired:
- Bilingual
- Experience in the medical field/office
- Call center experience

This position does allow for telecommuting but will require employees to report to the office for training and equipment issues.

Work Schedule:
5/40: Monday through Friday, 8:30am - 5:00pm

Meet the Team!
Founded in 1893, Riverside University Health System Medical Center has grown into a cornerstone of healthcare excellence and medical education in the region.

Our highly skilled healthcare professionals and dedicated support staff are committed to delivering exceptional, state-of-the-art care to the diverse populations of Riverside County.

Located in Moreno Valley, our 439-bed Medical Center is home to a Level I Trauma Center, a Level II Pediatric Trauma Center, and the county's only Pediatric Intensive Care Unit (PICU).

If you're passionate about making a meaningful difference and helping others, RUHS Medical Center is the place for you!

For more information about RUHS Medical Center, please visit www.ruhealth.org•Review patient personal data to evaluate the patient's eligibility for medical assistance programs using formal medical program guidelines.

•Review patient insurance forms and cards to ensure completeness and accuracy as required by assistance programs and private insurance carriers for billing and payment.

•Evaluate possible assistance eligibility and refer patients to Medi-Cal and MISP as appropriate.

•Contact patient's medical insurance carrier to obtain authorization for treatment and verify eligibility and coverage.

•Assist patients with scheduling hospital or clinic appointments in person or over the phone.

•Pre-register scheduled services during scheduling process or any time prior to receiving services as directed by supervisor or manager.

•Receive and record payments for medical treatment from patients.

•Record payment information on patient payment receipt and log this information on the approp...