Lead Technical Program Manager

Leverage your technical expertise and leadership to guide impactful projects and support growth and innovation.

As a Lead Technical Program Manager at JPMorgan Chase in Infrastructure Platforms team, you will oversee the delivery of complex technology projects and programs that advance business objectives across the firm.

Your understanding of technical principles and practices will help you develop effective solutions while managing resources, budgets, and high-performing teams.

Strong analytical and adaptability skills will enable you to navigate change and ensure technology initiatives align with business needs.

Advanced communication and stakeholder management abilities will help you build productive relationships and influence decision-making.

As a subject matter expert, you will contribute to operational planning and risk management, ensuring quality and professionalism in service delivery.

Job Responsibilities


* Develop and manage project plans, including technical requirements, resource allocation, and timelines to ensure timely delivery of technology solutions


* Identify and address risks, proactively resolving issues and implementing contingency plans to maintain project momentum


* Collaborate with engineering, product, and business teams to define program scope, objectives, and deliverables, ensuring alignment with business goals


* Use analytical skills to assess program performance, identify improvement areas, and implement data-driven optimizations for efficiency


* Promote agile methodologies and technical solutions, encouraging continuous learning and innovation within the team

Required Skills


* 5+ years of experience in technical program management, leading complex technology projects in a large organization


* Strong stakeholder management skills, with the ability to build relationships and influence decision-making across teams and clients


* Experience with technical concepts, including vendor products and managing vendor relationships to support shared applications and services


* Proven ability to manage resources, budgets, and high-performing teams in an agile environment


* Demonstrated analytical and problem-solving skills to break down objectives into actionable tasks

Preferred Skills


* Understanding of networking concepts such as routing/switching (e.g., OSPF, BGP), SD-WAN, LAN/Wi-Fi/NAC, DNS/DHCP/IPAM, load balancing, and VPN


* Knowledge of infrastructure domains: virtualization (VMware/Hyper-V), containers (Kubernetes), storage (SAN/NAS), identity (AD/Azure AD), and disaster recovery/resiliency (RPO/RTO)


* Experience with IT Service Management (ITSM): incident, problem, change, request processes; CMDB maintenance; service transition and operational handover


* Familiarity with security and compliance frameworks (NIST/ISO), segmentation, firewall policies, and vulnerability management


* Financial skills: budgeting, accruals, purchase orders, for...