AI Creative Technologist, Vice President

As an AI Creative Technologist, Vice President within the CCB Operations team, you will play a critical role in shaping innovative, AI-driven solutions that connect systems, processes, and people.

You will leverage your expertise in UX/Product Design, prototyping, and AI technologies to deliver rapid prototypes and orchestrate complex service design initiatives.

This role emphasizes hands-on experimentation and collaboration, focusing on prototyping, systems orchestration, and AI/LLM integration.

Job Responsibilities:


* Prototype and deliver wireframes and interactive concepts using AI tools such as CLAUDE, NANO BANANA, CURSOR AI, or similar platforms.


* Apply a deep understanding of AI, LLMs, and data to inform design and prototyping decisions.


* Collaborate with cross-functional teams-including AI/ML engineers, product managers, and business stakeholders-to orchestrate systems and processes that connect technology and people.


* Map and optimize service flows, user journeys, and system interactions, focusing on how systems, processes, and people are interconnected.


* Deliver prototypes and proof-of-concepts that demonstrate innovative solutions for conversational AI, service design, and operational efficiency.


* Operate with an iterative, experimental mindset-gathering feedback and refining prototypes to drive continuous improvement.


* Contribute to the evolution of our design system, especially as it relates to AI-driven and conversational UI components.


* Present prototypes and concepts to stakeholders, clearly articulating the rationale and potential impact of your work.

Required Qualifications, Capabilities, and Skills:


* 5+ years of experience or equivalent expertise in user experience design, conversational AI design, or similar roles.


* Demonstrated experience working with AI models, LLMs, and data-driven design.


* Proven ability to deliver prototypes and wireframes leveraging AI tools (e.g., CLAUDE, NANO BANANA, CURSOR AI).


* Experience with systems orchestration-understanding how systems, processes, and people connect within service design.


* Background in software engineering with a strong foundation in design (coding not required).


* Experience designing, prototyping, and deploying conversational AI solutions (e.g., chatbots, virtual assistants) using natural language processing and AI technologies.


* Experience with inclusive design and accessibility principles.


* Familiarity with process governance and change management in design systems.


* Experience in advisory roles related to implementing design systems or technology solutions.


* Experience in enterprise environments (e.g., financial services, e-commerce, or large-scale transformation programs).


* Knowledge of agile development methodologies and product lifecycles.

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