Enterprise Payment Verification Manager

At Stewart, we know that success begins with great people.

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News & World Report, and a 2025 Top Workplace by USA Today.

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We invest in your career journey because we understand that as you grow, so does our company.

And our priority is smart growth – by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.

You will be part of an inclusive work environment that reflects the customers we serve.

You’ll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve.

Together, we can achieve our vision of becoming the premier title and real estate services company.

Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies.

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Job Description

Job Summary

The EPVS Manager is responsible for leading and governing the Enterprise Payment Verification Services function, ensuring consistent execution of review, verification, and escalation controls across all lines of business.

This role owns operational performance, SOP adherence, escalation management, and audit defensibility for EPVS.

Job Responsibilities


* Manages EPVS Reviewers and Verification Specialists, including workload distribution & segregation of duties, & training needs, and impacts own team through the quality of the support provided


* Provides analytical support in executing internal control discipline and operational excellence including monitoring and reporting exception rates, escalation trends, and SLA adherence


* Gathers and organize data to monitor and test the effectiveness of key controls and status of mitigation and action plans


* Prepares documentation for tracking, monitoring, and escalation of risk related issues to management


* Acts as ambassador and escalation point for unresolved or high-risk items


* Follows standard procedures and guidelines through understanding of enterprise risk, controls, and audit expectations


* Understands how assigned duties relate to others within the team and how the team integrates with related teams


* Recognizes and solves typical problems; selects solutions from established options


* Communicates moderately complex information situations within own team and partners with leadership to address systemic issues and support future automation and tool enhancements


* Works under general supervision with limited...