Project Manager – Electronics Manufacturing Services (EMS)

Key Responsibilities

1.

Customer Program Management

• Serve as the main point of contact for assigned customers.

• Understand customer requirements, product specifications, forecasts, and expectations.

• Lead regular customer meetings, business reviews, and project updates.

2.

New Product Introduction (NPI)

• Drive end-to-end NPI execution, including tooling readiness, process engineering, BOM validation, DV/PV builds, and ramp-up.

• Coordinate with engineering to ensure technical issues are closed.

• Manage sample deliveries and customer approvals.

3.

Project Planning & Execution

• Develop and maintain project timelines, milestones, and risk registers.

• Ensure cross-functional alignment across production, procurement, quality, and logistics.

• Track project KPIs: schedule, yield, cost, material readiness, and quality metrics.

4.

Cost & Financial Management

• Drive cost-saving opportunities with internal teams.

5.

Risk Management

• Identify, assess, and mitigate project risks and dependencies.

• Escalate critical risks and drive closure with responsible departments.

6.

Production & Supply Chain Coordination

• Monitor production readiness: material availability, capacity, work instructions, quality plans.

• Coordinate with SCM on forecast, delivery schedules, shortages, and supplier issues.

• Support daily issue resolution and drive long-term improvement actions.

7.

Reporting & Documentation

• Prepare weekly project dashboards and executive reports.

• Maintain project documentation, contracts, customer communication logs, and KPIs.

• 3-7 years of experience in EMS, manufacturing, or technical program management.

• Hands-on familiarity with high-mix, low-volume or high-volume electronics production.

• Proven track record in NPI, PCBA, mechanical assembly, or related domains.

Technical Skills

• Strong understanding of:

o Electronics manufacturing processes (SMT, DIP, testing, box-build)

o BOM structures / AVL / ECN

o Quality systems (ISO9001, IATF16949, IPC)

o Supply chain & material planning fundamentals

Soft Skills

• Excellent communication and customer-facing presentation skills.

• Strong leadership of cross-functional teams without direct authority.

• High sense of ownership, urgency, and problem-solving capability.

• Able to manage multiple projects in a fast-paced environment.

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