Vice President, Support Services

Company

Federal Reserve Bank of St.

Louis

The Federal Reserve Bank of St.

Louis has a Vice President (VP), Support Services position available in St.

Louis, MO.

This position has overall responsibility for ensuring organization-wide consistent standards of building maintenance operations, managing preventive maintenance, overseeing construction projects and providing executive oversight for event/meeting support, fleet management, food services and accompanied support functions.

You will report to the Senior Vice President.

You will work onsite at the St.

Louis office.

Responsibilities


* Create vision and strategy for your areas of responsibility with a focus on ensuring a modern and customer-focused organization.

Develop corresponding departmental, team and individual goals and objectives to support vision and strategy.


* Provide executive oversight for Facilities Management  and Workplace Services (approximately 65 people).
+ Facilities Management includes facility project management, construction services, space management, building engineering, maintenance, painting and lease management (multiple locations) for over 1M square feet of office space.
+ Workplace Services includes meeting and event planning, conference center operations, print shop, fleet management and food services.
+ Additional team that includes employee parking, vendor screening, fingerprinting and general analytical support.

 


* Create and manage the Department's operating and capital budget.


* Communicate collaboratively with all levels within the Bank and the Federal Reserve System.


* Develop, communicate and manage strategic and long-range facilities plan, including a detailed succession plan for all main roles.


* Implement and analyze metrics to measure productivity, effectiveness and customer satisfaction, while initiating responsive actions to the metrics.


* Works closely with Technology and Law Enforcement to maintain a safe and secure environment for all employees and visitors.


* Research technology, best practices and regulations to update and improve systems and processes.


* Oversee analytical support to areas such as Cash, Law Enforcement and SASTeC.


* Active participation in Bank/System-level workgroups and task forces.


* Perform other duties as assigned.

Qualifications


* Bachelor's degree in business or related field


* 10+ years of progressive leadership, including 5+ years of executive leadership


* Set positive leadership tone through gaining respect of staff, peers and partners


* Coach staff to increase performance while increasing/maintaining employee engagement


* Deal with and resolve conflict professionally


* Strong verbal and written communication skills with all levels of the organization: staff, management, executive, board of directors


* Attract and hire top talent, engage with staff and focus on personal and team development...