Program/Project Manager- Strategy & Innovation

Join our dynamic team as a Program/Project Manager and lead transformative projects that shape the future of our industry! This is a unique opportunity to leverage your strategic vision and leadership skills to drive impactful initiatives and foster innovation.

At our company, you'll find unparalleled career growth and mobility, empowering you to reach new heights in your professional journey.

Collaborate with a talented team in a supportive environment that values creativity and excellence.

Be part of a forward-thinking organization that offers competitive benefits and a culture of continuous learning and development.

As a Program/Project Manager in the Payments Operations Strategic Project Office, you will be responsible for leading the execution and delivery of a multi-year, strategic innovation agenda focusing with Artificial Intelligence/Machine Learning solutions across Payment Operations.

You will support the senior leadership team, help solve complex problems and address strategic issues critical to the business.

You will deliver solutions that are focused on digitalization, machine learning, and technical innovation.

You will work closely with Operations business owners, Technology partners, Product teams, and the client to track key deliverables.

Projects are typically team-based and include heavy interaction and collaboration with leaders across the division.

Job responsibilities


* Lead and support the delivery of key projects: lead stakeholder meeting agendas, drive accountability


* Develop a multi-year strategic delivery plan for Ops with a focus on the Hands Free Program agenda


* Collaborate with key partners across global Technology, Operations, and Data Science teams.


* Create executive summaries/scorecards/deck presentations for SteerCo stakeholders and sponsors


* Organize program team meetings to review tasks, deliverables, and program status


* Demonstrate data analytical skills to identify/rationalize new opportunities, measure progress/success of inflight initiatives


* Oversee the execution of programs, ensuring alignment with business strategy, effective risk mitigation, and timely delivery of commitments.


* Utilize data analytics to monitor program progress, make informed decisions, and direct necessary adjustments to ensure the successful delivery of program commitments.


* Build, lead, and manage diverse teams, fostering an environment of continuous learning and growth, and effectively delegating tasks to ensure efficient and effective achievement of objectives.


* Engage with senior management and stakeholders, providing regular updates on program progress, and collaborating to resolve any arising issues.

Required qualifications, skills, and capabilities


* Bachelor's degree or Master's degree in Business, Finance, or related field


* Ability to organize and analyze data sets, and create executive presentations and key messages


* Ability to multitask, prio...