Senior Key Account Manager IFP Modern Trade - Cape Town

Senior Key Account Manager IFP Modern Trade - Cape Town

Job Description

Senior Key Account Manager, International Family Care & Professional - Modern Trade

Location: Cape Town (this is NOT a remote position)

This role is part of Kimberly Clark's International Family Care & Professional business — an organization rooted in purpose and innovation that has built a legacy with global impact.

As Kimberly-Clark forms a strategic partnership with Suzano to create a world-class international tissue and professional products company, this role is proposed to transfer to the new venture once the transaction closes, anticipated in mid-2026, subject to consultation and other applicable legal requirements.

This is a rare opportunity to help shape a new global leader backed by two industry powerhouses.

You’ll be part of a high-potential business that combines Kimberly-Clark’s iconic brands and commercial excellence with Suzano’s industrial and sustainability leadership.

You’re not the person who will settle for just any role.

Neither are we.

Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference.

Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands.

In this role, you’ll help us deliver better care for billions of people around the world.

It starts with YOU. 

The purpose of the Senior KAM role is to take accountability for the subset of sales KPI’s and input into the overall Profit & Loss health of the reference customer / customer groupings delivered through:


* Regional / National customer relationships and a buyer and head buyer level


* Commercial selling executed as per the Commercial Lead strategy


* Sales, Profit, DPSM and innovation targets


* Revenue Growth Management (RGM) / Net Revenue Realisation (NRR) and Gross-To-Net (GTN) executional plan aligned to the national account strategy

In this role, you will:


* Input into the annual business planning process developed with the Group Account Manager (GAM) to deliver the Channel and Customer strategy.


* Delivery and land the joint business planning (JBP) fundamentals aligned to the Commercial Lead strategy


* Ensuring monthly tracking rigor both internally and with the customer/s


* Ensuring development of action plans to course correct where we are lagging and implementing within the specified customer / account responsibilities


* Ensure that the required financial actions are landed with the customer to deliver the stated P&L objectives defined by the Commercial Lead


* Co-create the promotional plan with the Commercial Lead that aligns to the guidelines set but the trade promotions management (TPM) and NRR team ensure the right impact to top line growth and ROI for the account


* Support the overall forecasting process with customer, competitor and cate...