Assistant Director of Housekeeping OEM

About Us

Excellent service is a tradition at the Sheraton Music City Hotel.

Our facility has 410 rooms and 32,000 square feet of centralized and elegant meeting space.

With dedicated associates, we are poised to exceed our guest's every need.

Why work at Sheraton Music City? We are a fun, energetic and enthusiastic team that has a passion for delivering outstanding service to both our guests and fellow team members.

Our associates enjoy free parking, complimentary meals, incentives for exemplary performance, and much more.

Do you want to become a part of this excellent team and have fun at work? If you answered YES then apply now to join our Sheraton Music City Hotel Team!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

To ensure Housekeeping Department cleans and maintains guest rooms and public space in accordance with client/guest expectations and HEI Standards of Product and Service.

Essential Duties and Responsibilities


* Oversees staff of room attendants, house persons, and inspectors by conducting daily and monthly meetings, inspecting staff work and giving guidance so that deficiencies are corrected, and standards are met.


* Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline when appropriate.


* Arrange staff work schedules, determining days off, insuring staffing levels are based on occupancy and/or any current or anticipated projects.

Submits payroll records, correcting errors to ensure pay is on time and includes any purchased rooms, extra cleanup, cots, etc.


* Maintain and review computerized records for budgeting and forecasting of department expenses as well as inspection scores for housekeepers.


* Communicate both verbally and in writing to provide clear direction to staff.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job-related duties as assigned.

Qualifications and Skills


* 2 years of housekeeping experience, preferably in a comparable hotel.


* Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.


* Leadership skills to motivate and develop staff and to ensure accomplishment of goals.

Able to set priorities, plan, organize, and delegate.


* Ability to work effectively under time constraints and deadlines.
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