Assistant Manager, Saint-Louis

The Team:

Saint-Louis, a Maison of exceptional savoir-faire, leads business development across North and South America, driving growth through strategic planning, distribution, communications, and partnerships.

As a rapidly expanding brand within the Hermès family, Saint-Louis is committed to excellence and creativity, accelerating its presence through retail and e-commerce channels.

The Opportunity:

The Assistant Manager will embody the Saint-Louis spirit at Bloomingdale's 59th Street, driving sales, ensuring an unparalleled client experience, cultivating loyalty, and representing the Maison with elegance and professionalism.

Beyond in-store sales, this role will also support related functions, including showroom assistance, e-commerce coordination, and back-office administrative tasks for Saint-Louis's U.S.

operations.
This is a full-time, on-site position primarily based at Bloomingdale's 59th Street, with occasional responsibilities at our New York showroom or remote follow-up tasks.

About the Role:

Client Experience & Retail Excellence


* Welcome clients with warmth and expertise, delivering personalized service aligned with Saint-Louis and Hermès standards.


* Achieve individual and store sales objectives while contributing to overall business performance.


* Analyze sales trends and propose actions to optimize results.


* Train and inspire Bloomingdale's team members to become ambassadors of Saint-Louis.


* Build lasting client relationships through CRM follow-up, special orders, and outreach initiatives.


* Ensure visual merchandising reflects the Maison's aesthetic and Bloomingdale's guidelines.

Operational & Cross-Functional Support


* Partner with store teams and regional colleagues on events, product training, and reporting.


* Oversee stock reception and maintain an organized back-of-house environment.


* Provide customer communication, administrative or logistical support for showroom, e-commerce and back-office activities as needed.

Supervisory Responsibility:


* NO

Budget Responsibility:


* NO

Decision Making Responsibility:


* NO

About You:


* 5+ years of experience in luxury retail, home décor or tabletop preferred.


* Deep understanding of luxury client service and story-selling.


* Strong communication and interpersonal skills; ability to build trust and rapport.


* Highly organized, detail-oriented, and adept at managing multiple priorities.


* Proficient in Microsoft Office; experience with POS or CRM systems is a plus.


* Passion for design, craftsmanship, and the French art de vivre.


* Flexible to work retail hours, including weekends and holidays.


* Ability to lift up to 25lbs without assistance.

Hermès is proud to offer a variety of benefits to support the needs of our employees and their families, including:


* Commission and bonus incentives based on sales performance


* Medical, Dental, Vision


* Life Insura...